KOREAN 3001 · Intermediate 1
Conversation and situation worksheet
Read the scene and write a response in Korean.
Separate symptoms from possible causes
State Jun’s problem first.
Report that other messages arrived on the same phone.
Express a contact-detail error as a possibility.
Say what to check further.
Ask staff whether the form’s contact details are correct. End the written question with a question mark (?).
Sort observation, inference and checks
Consultation notes
Jun’s confirmation message
Jun applied this morning and has not checked the contact details yet.
| Item | Recorded information |
|---|---|
| Observation | 신청 완료 문자가 아직 안 왔어요. |
| Attempt | 받은 문자 목록을 다시 확인했어요. |
| Other observation | 같은 휴대전화로 다른 문자는 왔어요. |
| Guess | 연락처가 틀린 것 같아요. |
| Unknown | 신청서의 연락처가 실제 번호와 같은지 몰라요. |
These notes do not establish cancellation or a system failure.
The confirmation message has not arrived. → ________________
Other messages were received on the same phone. → ________________
The contact details may be wrong. → ________________
I checked the inbox again. → ________________
The confirmation message may be delayed. → ________________
We need to check the contact details on the form. → ________________
Explain the situation when asking for help
Describe Jun’s current difficulty.
Connect the two sources checked and the remaining problem.
Connect the uncertainty with 어떻게 하면 좋을까요? End the written question with a question mark (?).
Ask staff to send the latest notice again.
Write a confirmation question about the venue in the new notice. End the written question with a question mark (?).
Give advice that fits the situation
Suggest zooming in to Aki using -는 게 어때요?. End the written question with a question mark (?).
Advise Jun to note meeting times immediately.
Suggest studying words in groups of five to Yuna.
As Yuna, say you will try the first five.
Ask whether it helped after the attempt. End the written question with a question mark (?).
Ask about the conditions and exceptions to advice
As Aki, explain that internet is unavailable today.
Ask briefly about being unable to use email. End the written question with a question mark (?).
Ask whether Aki can collect paper at four. End the written question with a question mark (?).
Ask whether a file is available if visiting is difficult. End the written question with a question mark (?).
Ask whether a friend may collect instead. End the written question with a question mark (?).
Does the advice fit these conditions?
Consultation notes
Aki, Jun and Yuna’s different conditions
The desk is open until five; staff have confirmed file delivery.
| Item | Recorded information |
|---|---|
| Aki | 오늘 인터넷을 사용할 수 없어요. 오후4시에 방문할 수 있어요. |
| Jun | 오늘 방문할 수 없어요. 전자우편을 사용할 수 있어요. |
| Yuna | 방문 가능한 시간과 인터넷 사용 여부는 아직 몰라요. |
| Unknown | 친구가 대신 받을 수 있는지는 아직 확인 중이에요. |
Do not apply the same solution to every person.
Aki collects paper at 16:00 today. → ________________
Aki downloads it online today. → ________________
Jun receives the file by email. → ________________
Collect at the desk at 18:00 today. → ________________
Yuna visits at 16:00 today. → ________________
A friend collects the materials instead. → ________________
Choose a solution together
Tell Jun there are two methods.
State Jun’s choice for material needed today.
Use 우선 to state the first request.
Say you will check for missing pages after receipt.
Say you will tell staff if a page is missing.
Four agreed next actions
- 받은 뒤에 빠진 쪽이 있는지 확인해요. ____
- 우선 종이 자료를 요청해요. ____
- 창구에서 종이 자료를 받아요. ____
- 오늘 오후 네 시에 창구에 가요. ____
Select the order of Jun’s planned actions. This is a plan, not a record of completed actions.
Role-play a problem-solving consultation
As Aki, state the problem and two attempts.
Open the consultation with 어떻게 하면 좋을까요?. End the written question with a question mark (?).
Say you can visit at four today.
Agree to receive paper materials today.
Reconfirm the time and counter in a question. End the written question with a question mark (?).
Ask what to do if you cannot visit. End the written question with a question mark (?).
Say you will check all three pages after receipt.