Intermediate 1
Relationships and cultural differences
Distinguish individual expectations, intentions and impacts; use apologies, refusals, boundaries and clarification to adjust a conversation.
- 25Explain different expectationsExplain how two people understood one message differently, separating expectations from confirmed arrangements.Open lesson
- 26Apologize while separating intention and impactSeparate what you intended from its effect on the other person, then offer a specific apology and next action.Open lesson
- 27Decline a request politelyClearly decline a request you cannot meet and offer an alternative only when it is genuinely possible.Open lesson
- 28Set a boundary around personal questionsChoose your response scope: decline, answer only generally, or change the subject.Open lesson
- 29Check whether a misunderstanding is resolvedBriefly summarize the other person’s explanation and ask whether you understood correctly.Open lesson
- 30Work through differences in conversationCompare individuals’ familiar practices without generalizing; separate observations, interpretations and requests to agree on a shared approach.Open lesson
Learning goal
Separate observations, interpretations and requests in fictional dialogue; avoid national or cultural generalizations and summarize mutually confirmed actions.