Your goal
Report when a problem started, its symptoms and your availability, then check whether the visit is confirmed.
The time a problem began is different from the time a worker can visit. Stating your availability does not confirm the appointment.
Before you start
- 수리
- a repair
- 방문
- a visit
- 언제부터
- asking when something started
- 오실 수 있어요?
- polite question about the other person being able to come
- 가능한 시간
- a time when you can receive a visit
- 확정
- an arrangement agreed by both sides
- 답변 대기
- waiting for the other person’s reply
- 집에 없어요
- not at home then
- 갈게요·기다릴게요
- I will come/go · I will wait
Explore the situation
| Detail | Model information |
|---|---|
| 증상 | 거실 난방이 안 돼요. |
| 발생 시점 | 월요일 아침부터 |
| 직원 첫 제안 | 수요일 오후 두 시 |
| 유나 가능한 시간 | 수요일 오후 네 시 |
| 현재 상태 | Waiting for the worker to agree to four |
Learn the expressions
“…부터” marks a starting point. “월요일 아침부터 난방이 안 돼요.” says the problem started Monday morning and continues. “언제 오실 수 있어요?” asks when the worker can visit.
| Function | Expression |
|---|---|
| 시점과 증상 | 월요일 아침부터 난방이 안 돼요. |
| 수리 요청 | 수리해 주세요. |
| 직원의 시간 질문 | 언제 오실 수 있어요? |
| 내 가능 시간 | 수요일 오후 네 시에는 집에 있어요. |
| 확인 | 수요일 오후 네 시에 오시는 거예요? |
Read the conversation
Onset and request
월요일 아침부터 난방이 안 돼요. 수리해 주세요.
Show meaning
The heating has not worked since Monday morning. Please repair it.
수요일 오후 두 시에 갈 수 있어요.
Show meaning
I can come Wednesday at two in the afternoon.
그 시간에는 집에 없어요. 오후 네 시에 오실 수 있어요?
Show meaning
I will not be home then. Can you come at four?
Confirm after agreement
네. 수요일 오후 네 시에 갈게요.
Show meaning
Yes. I will come Wednesday at four.
네. 수요일 오후 네 시에 집에서 기다릴게요.
Show meaning
All right. I will wait at home Wednesday at four.
Build a sentence
Change the card details and try a sentence before revealing the example. Then assemble the sentence pieces.
Change the facts and express them
Symptom and onset
- Problem
- 거실 난방이 안 돼요.
- Since
- 월요일 아침부터
Example and explanation
월요일 아침부터 거실 난방이 안 돼요.
Keep this separate from the visit date.
Discuss a visit time
Worker’s first offer
- Worker available
- 수요일 오후 두 시
- Yuna
- Not home then
Example and explanation
그 시간에는 집에 없어요. 오후 네 시에 오실 수 있어요?
Request another time when the first does not fit.
Waiting for a reply
- New request
- 수요일 오후 네 시
- Status
- No reply yet
Example and explanation
수요일 오후 네 시에 오실 수 있어요?
Do not call it confirmed yet.
Worker agrees
- Worker’s reply
- 네. 수요일 오후 네 시에 갈게요.
- Status
- Visit agreed; repair not yet done
Example and explanation
네. 수요일 오후 네 시에 집에서 기다릴게요.
Confirm the agreed time and wait.
Sentence-piece practice
1. Report the heating problem that started Monday morning.
Sentence pieces
- 부터
- 이
- 월요일 아침
- 난방
- 안 돼요.
2. Ask when the worker can come.
Sentence pieces
- 오실 수 있어요?
- 언제
Practice
Choose a response that fits the situation using the expressions you learned.
1. What does “…부터” mark?
- A finished result
- Repair price
- Starting point
2. Ask when the worker can visit.
- 언제 오실 수 있어요?
- 언제부터 안 돼요?
- 어디에서 갈아타요?
3. When did the model heating problem begin?
- 수요일 오후 네 시
- 월요일 아침
- 수요일 오후 두 시
4. You asked for four but have no reply. What is the status?
- The repair is complete.
- The four o’clock visit is confirmed.
- Waiting for a reply.
Try a new situation
Use the new role information. Write the required details in Korean and try saying them.
Tasks
Try the tasks first, then compare with the answers and examples in step 10.
1. New role: the window has not closed properly since Tuesday evening. State onset and symptom.
Show a hint
Use the pattern and keep the supplied information.
2. Request repair of the window.
Show a hint
Use the pattern and keep the supplied information.
3. Ask when the worker can visit.
Show a hint
Use the pattern and keep the supplied information.
4. You are home Thursday at five in the afternoon. Give your availability.
Show a hint
Use the pattern and keep the supplied information.
5. Worker: “Yes. I will come Thursday at five.” Confirm that time.
Show a hint
Use the pattern and keep the supplied information.
Check your learning
Read the new conditions and distinguish the key information.
1. The window has not closed since Tuesday evening. Which sentence fits?
- 화요일 저녁부터 창문이 잘 안 닫혀요.
- 목요일 저녁부터 창문이 잘 안 닫혀요.
- 화요일 저녁에 수리가 끝났어요.
2. You are home Thursday at five in the afternoon. Which sentence fits?
- 수요일 오후 다섯 시에는 집에 있어요.
- 목요일 오후 다섯 시에는 집에 있어요.
- 목요일 오전 다섯 시에는 집에 있어요.
3. Which expression requests a repair?
- 수리가 끝났어요.
- 수리가 필요 없어요.
- 수리해 주세요.
4. The worker also agreed to Friday at three. Which confirmation fits?
- 네. 금요일 오후 세 시에 집에서 기다릴게요.
- 목요일 오전 세 시에 기다릴게요.
- 이미 고쳤어요.
5. What answers “언제부터 안 돼요?”?
- 두 명이에요.
- 어제 저녁부터요.
- 오후 네 시에 오세요.
6. The visit is confirmed but the worker has not arrived. Which record fits?
- Repair complete
- There never was a problem
- Visit agreed; repair not yet done
Reflect on your reading
Tick only what you actually checked. Feedback from another person is optional and is not required to finish the lesson.
Answers and explanations
Show answers and explanations
Practice questions
1. What does “…부터” mark?
Answer: Starting point
It can mark when the problem began.
- A finished result — It does not mark a finished outcome.
- Repair price — It does not give a price.
2. Ask when the worker can visit.
Answer: 언제 오실 수 있어요?
It asks about availability to visit.
- 언제부터 안 돼요? — That asks when the problem began.
- 어디에서 갈아타요? — That asks about a transfer.
3. When did the model heating problem begin?
Answer: 월요일 아침
The onset record says Monday morning.
- 수요일 오후 네 시 — That is the new proposed visit time.
- 수요일 오후 두 시 — That is the first proposed visit time.
4. You asked for four but have no reply. What is the status?
Answer: Waiting for a reply.
A request alone is not mutual agreement.
- The repair is complete. — No repair outcome is provided.
- The four o’clock visit is confirmed. — The worker still needs to agree.
Learning check
1. The window has not closed since Tuesday evening. Which sentence fits?
Answer: 화요일 저녁부터 창문이 잘 안 닫혀요.
The onset and symptom match.
- 목요일 저녁부터 창문이 잘 안 닫혀요. — It changes the day.
- 화요일 저녁에 수리가 끝났어요. — It reports completion instead of the symptom.
2. You are home Thursday at five in the afternoon. Which sentence fits?
Answer: 목요일 오후 다섯 시에는 집에 있어요.
Both day and period match.
- 수요일 오후 다섯 시에는 집에 있어요. — It says Wednesday, not Thursday.
- 목요일 오전 다섯 시에는 집에 있어요. — It changes afternoon to morning.
3. Which expression requests a repair?
Answer: 수리해 주세요.
주세요 makes it a request.
- 수리가 끝났어요. — That reports completion.
- 수리가 필요 없어요. — That says repair is unnecessary.
4. The worker also agreed to Friday at three. Which confirmation fits?
Answer: 네. 금요일 오후 세 시에 집에서 기다릴게요.
It confirms the same visit time.
- 목요일 오전 세 시에 기다릴게요. — The day and period differ.
- 이미 고쳤어요. — An agreed visit is not a finished repair.
5. What answers “언제부터 안 돼요?”?
Answer: 어제 저녁부터요.
It gives the onset.
- 두 명이에요. — The number of people is unrelated.
- 오후 네 시에 오세요. — It requests a visit time, not onset.
6. The visit is confirmed but the worker has not arrived. Which record fits?
Answer: Visit agreed; repair not yet done
Separate booking status from repair outcome.
- Repair complete — Do not claim completion before the visit.
- There never was a problem — The reported problem still exists.
Example answers
Written responses are examples. Other wording can also meet the same conditions.
1. New role: the window has not closed properly since Tuesday evening. State onset and symptom.
화요일 저녁부터 창문이 잘 안 닫혀요.
창문이 화요일 저녁부터 잘 안 닫혀요.
Tuesday evening is the onset.
2. Request repair of the window.
창문을 수리해 주세요.
창문 좀 수리해 주세요.
수리해 주세요.
Ask the worker to fix it.
3. Ask when the worker can visit.
언제 오실 수 있어요?
언제 오실 수 있을까요?
Ask the visitor’s availability.
4. You are home Thursday at five in the afternoon. Give your availability.
목요일 오후 다섯 시에는 집에 있어요.
목요일 오후 다섯 시에 집에 있어요.
목요일 오후 다섯 시가 가능해요.
It remains a requested time until the worker replies.
5. Worker: “Yes. I will come Thursday at five.” Confirm that time.
네. 목요일 오후 다섯 시에 집에서 기다릴게요.
목요일 오후 다섯 시에 집에서 기다릴게요.
네. 목요일 오후 다섯 시에 만나요.
Both parties agreed to the same time.
Sentence-piece practice
1. Report the heating problem that started Monday morning.
월요일 아침부터 난방이 안 돼요.
Follow the starting point with the symptom.
2. Ask when the worker can come.
언제 오실 수 있어요?
Ask when they can come, not when you will go.
Review and continue
Come back to these
Recall with the example closed
Report when a problem started, its symptoms and your availability, then check whether the visit is confirmed.
Change one detail
Change a person, action or time and make two sentences.
Combine with earlier expressions
Make a short exchange with a question and response.
Review what felt difficult
Review this expressionRequest a repair and arrange a visit →Earlier learningReconnect the foundation →Look separately at activity completion and core learning results.