Beginner 2
Housing and everyday services
Describe a home problem, request repair or consultation, and reconfirm reception and booking details.
- 19Describe a problem at homeDescribe two observed problems at home and where they occur.Open lesson
- 20Request a repair and arrange a visitReport when a problem started, its symptoms and your availability, then check whether the visit is confirmed.Open lesson
- 21Make a reservation by phoneIn a fictional phone dialogue, give a name, purpose, date and time, then confirm the reservation.Open lesson
- 22Follow reception instructionsRead reception instructions and choose the actions in order: fill in, submit, receive a number, and wait.Open lesson
- 23Ask about application-form fieldsPoint to two unclear fields on a fictional form and ask what they mean and what to write.Open lesson
- 24Report a home problem and confirm the bookingDescribe the symptom and onset, arrange a repair visit, then note the confirmed details.Open lesson
Learning goal
Keep observation separate from cause, preference from agreement, and reception from repair outcome.