Your goal
In a fictional phone dialogue, give a name, purpose, date and time, then confirm the reservation.
Start by stating what you want to book. Ask whether your preferred slot is available, then repeat the confirmed details.
Before you start
- 예약
- a reservation or appointment
- 상담
- a consultation or discussion
- 성함
- a polite word for someone’s name
- 목적
- purpose of the visit
- 예약하려고 하는데요
- a polite opening: I would like to make an appointment
- 자리
- here: an available appointment slot
- 확인해 주세요
- please check the details
- 주거·생활
- housing · daily living
Explore the situation
| Fictional consultation booking | Model details |
|---|---|
| 이름 | 미나 |
| 목적 | 주거 상담 |
| 희망 시간 | 10월 8일 목요일 오후 두 시 |
| 직원 안내 | 두 시는 없어요. 세 시는 가능해요. |
| 최종 동의 후 | 10월 8일 목요일 오후 세 시 |
Learn the expressions
Open with “예약하려고 하는데요” and state the purpose. “성함이 어떻게 되세요?” politely asks your name. Reply with an earlier pattern such as “미나예요.”
| Order | Example |
|---|---|
| 예약 시작 | 주거 상담을 예약하려고 하는데요. |
| 희망 시간 질문 | 10월 8일 오후 두 시에 예약할 수 있어요? |
| 다른 시간 수락 | 네. 오후 세 시가 좋아요. |
| 정보 확인 | 미나, 10월 8일 오후 세 시, 주거 상담 맞아요? |
Read the conversation
Start the booking
주거 상담을 예약하려고 하는데요.
Show meaning
I would like to book a housing consultation.
성함이 어떻게 되세요?
Show meaning
May I have your name?
미나예요. 10월 8일 오후 두 시에 예약할 수 있어요?
Show meaning
I am Mina. Can I book October 8 at two in the afternoon?
Change the time and confirm
두 시는 없어요. 오후 세 시는 가능해요.
Show meaning
Two is unavailable. Three in the afternoon is available.
네. 오후 세 시가 좋아요.
Show meaning
Yes, three works for me.
미나 씨, 10월 8일 오후 세 시에 주거 상담 예약됐습니다.
Show meaning
Mina, your housing consultation is booked for October 8 at three.
Build a sentence
Change the card details and try a sentence before revealing the example. Then assemble the sentence pieces.
Change the facts and express them
Booking purpose
- Name
- 미나
- Purpose
- 주거 상담
Example and explanation
주거 상담을 예약하려고 하는데요.
Name the service you need at the start.
Requested vs confirmed
First request
- Date
- 10월 8일 목요일
- Preferred time
- 오후 두 시
- Status
- Unavailable
Example and explanation
10월 8일 오후 두 시에 예약할 수 있어요?
The worker said this slot is unavailable.
Agree to new time
- Name
- 미나
- Agreed date/time
- 10월 8일 목요일 오후 세 시
- Purpose
- 주거 상담
Example and explanation
미나, 10월 8일 오후 세 시, 주거 상담 맞아요?
These are the final details the worker confirmed.
Sentence-piece practice
1. Open a housing-consultation booking.
Sentence pieces
- 을
- 주거 상담
- 예약하려고 하는데요.
2. Give your role name, Mina.
Sentence pieces
- 는
- 예요.
- 저
- 미나
Practice
Choose a response that fits the situation using the expressions you learned.
1. Which expression opens a booking request?
- 예약하려고 하는데요.
- 예약이 끝났어요.
- 예약이 없었어요.
2. Which response fits “성함이 어떻게 되세요?”?
- 주거 상담이에요.
- 미나예요.
- 세 시예요.
3. The worker says two is unavailable and three is available. Which is available?
- 오후 두 시
- 오전 세 시
- 오후 세 시
4. Which four details should you confirm?
- Name, purpose, date, time
- Weather, height, color, price
- Only the worker’s hobbies and job
Try a new situation
Use the new role information. Write the required details in Korean and try saying them.
Tasks
Try the tasks first, then compare with the answers and examples in step 10.
1. Your role is Jun. Start a living-consultation booking.
Show a hint
Use the pattern and keep the supplied information.
2. Answer “성함이 어떻게 되세요?” with the role name Jun.
Show a hint
Use the pattern and keep the supplied information.
3. You prefer October 9 at four. Ask if it is available.
Show a hint
Use the pattern and keep the supplied information.
4. Worker: “Four is unavailable; five is available.” Agree to five.
Show a hint
Use the pattern and keep the supplied information.
5. The booking is confirmed. Check the name, date, final time and purpose back as a question.
Show a hint
Use the pattern and keep the supplied information.
Check your learning
Read the new conditions and distinguish the key information.
1. New role: Jun, general living consultation. Choose an opening.
- 주거 상담을 취소했어요.
- 생활 상담을 예약하려고 하는데요.
- 난방이 모두 고쳐졌어요.
2. Which asks about October 9 at four in the afternoon?
- 10월 8일 오후 네 시에 예약할 수 있어요?
- 10월 9일 오전 네 시에 예약할 수 있어요?
- 10월 9일 오후 네 시에 예약할 수 있어요?
3. The worker confirms the wrong name. Your role is Jun. What do you say?
- 미나가 아니에요. 준이에요.
- 미나예요.
- 시간은 같아요.
4. You gave a preferred time but it has not been confirmed. Which status fits?
- Consultation complete
- Booking requested; reply pending
- Booking confirmed
5. Final model details: Mina, Oct 8, 3 p.m., housing consultation. Choose the confirmation.
- 미나, 10월 8일 오후 두 시, 주거 상담 맞아요?
- 준, 10월 9일 오후 세 시 맞아요?
- 미나, 10월 8일 오후 세 시, 주거 상담 맞아요?
6. Staff ask “What consultation are you booking?” The purpose is a living consultation. What is the answer?
- 생활 상담이에요.
- 준이에요.
- 오후 다섯 시예요.
Reflect on your reading
Tick only what you actually checked. Feedback from another person is optional and is not required to finish the lesson.
Answers and explanations
Show answers and explanations
Practice questions
1. Which expression opens a booking request?
Answer: 예약하려고 하는데요.
It states an intention to book.
- 예약이 끝났어요. — That states completion, not a request.
- 예약이 없었어요. — That describes having no past booking.
2. Which response fits “성함이 어떻게 되세요?”?
Answer: 미나예요.
성함 means name politely.
- 주거 상담이에요. — That is a purpose, not a name.
- 세 시예요. — That is a time, not a name.
3. The worker says two is unavailable and three is available. Which is available?
Answer: 오후 세 시
It is the offered three in the afternoon.
- 오후 두 시 — Two was unavailable.
- 오전 세 시 — There is no basis for changing to morning.
4. Which four details should you confirm?
Answer: Name, purpose, date, time
Confirm whose visit, its purpose, and when.
- Weather, height, color, price — Those are not the details for this booking.
- Only the worker’s hobbies and job — It does not confirm your booking.
Learning check
1. New role: Jun, general living consultation. Choose an opening.
Answer: 생활 상담을 예약하려고 하는데요.
The requested purpose is a living consultation.
- 주거 상담을 취소했어요. — This is a booking request, not cancellation.
- 난방이 모두 고쳐졌어요. — No repair outcome was supplied.
2. Which asks about October 9 at four in the afternoon?
Answer: 10월 9일 오후 네 시에 예약할 수 있어요?
Both date and time match.
- 10월 8일 오후 네 시에 예약할 수 있어요? — The date differs by a day.
- 10월 9일 오전 네 시에 예약할 수 있어요? — It says morning, not afternoon.
3. The worker confirms the wrong name. Your role is Jun. What do you say?
Answer: 미나가 아니에요. 준이에요.
Correct the mistaken name.
- 미나예요. — It accepts the incorrect name.
- 시간은 같아요. — It does not resolve the name error.
4. You gave a preferred time but it has not been confirmed. Which status fits?
Answer: Booking requested; reply pending
Requested and confirmed are different stages.
- Consultation complete — The consultation has not happened.
- Booking confirmed — The worker has not confirmed it.
5. Final model details: Mina, Oct 8, 3 p.m., housing consultation. Choose the confirmation.
Answer: 미나, 10월 8일 오후 세 시, 주거 상담 맞아요?
It uses the revised final time.
- 미나, 10월 8일 오후 두 시, 주거 상담 맞아요? — The original two o’clock request was unavailable.
- 준, 10월 9일 오후 세 시 맞아요? — The name and date differ.
6. Staff ask “What consultation are you booking?” The purpose is a living consultation. What is the answer?
Answer: 생활 상담이에요.
A question about which consultation requires the booking purpose.
- 준이에요. — Jun is a name, not a purpose.
- 오후 다섯 시예요. — That is the time, not the purpose.
Example answers
Written responses are examples. Other wording can also meet the same conditions.
1. Your role is Jun. Start a living-consultation booking.
생활 상담을 예약하려고 하는데요.
생활 상담 예약을 하려고 하는데요.
State the purpose when requesting the booking.
2. Answer “성함이 어떻게 되세요?” with the role name Jun.
준이에요.
저는 준이에요.
준 ends in a consonant, so use 이에요.
3. You prefer October 9 at four. Ask if it is available.
10월 9일 오후 네 시에 예약할 수 있어요?
10월 9일 오후 네 시에 예약 가능해요?
시월 구일 오후 네 시에 예약할 수 있어요?
Include date, afternoon and hour.
4. Worker: “Four is unavailable; five is available.” Agree to five.
네. 오후 다섯 시가 좋아요.
네. 오후 다섯 시로 예약해 주세요.
오후 다섯 시가 좋아요.
Agree to the available new time.
5. The booking is confirmed. Check the name, date, final time and purpose back as a question.
준, 10월 9일 오후 다섯 시, 생활 상담 맞아요?
준, 시월 구일 오후 다섯 시, 생활 상담 맞아요?
준, 10월 9일 오후 다섯 시에 생활 상담 맞아요?
Use five, not the original four.
Sentence-piece practice
1. Open a housing-consultation booking.
주거 상담을 예약하려고 하는데요.
Include the booking purpose.
2. Give your role name, Mina.
저는 미나예요.
Use the role name, not real personal data.
Review and continue
Come back to these
Recall with the example closed
In a fictional phone dialogue, give a name, purpose, date and time, then confirm the reservation.
Change one detail
Change a person, action or time and make two sentences.
Combine with earlier expressions
Make a short exchange with a question and response.
Review what felt difficult
Review this expressionMake a reservation by phone →Earlier learningReconnect the foundation →Look separately at activity completion and core learning results.