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Your goal
Separate what you observed from a possible cause and ask what still needs checking.
You may know a file will not open without knowing that the device is faulty. Describe the symptom so the other person can ask useful questions.
Intermediate 1 · Lesson 13
Separate symptoms from possible causes
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Advice and problem solving
13Separate symptoms from possible causes14Explain the situation when asking for help15Give advice that fits the situation16Ask about the conditions and exceptions to advice17Choose a solution together18Role-play a problem-solving consultation