Your goal
Give a booking code and current details, then clearly request cancellation or a specific change.
Cancellation asks to end a booking; a change asks to alter details such as date, time or party size. First identify which action you want.
Before you start
- 예약번호
- booking identification code
- 취소하다
- cancel a booking
- 변경하다
- change details
- 인원
- number of people
- 접수
- receipt and recording of a request
- 확정
- confirmation of details
- 가능한 시간
- an available time slot
- 마감
- a booking slot with no places left
- 추가 비용
- an extra charge
Explore the situation
Fictional learning record
K-104 · Yuna’s requested change
| Detail | Original booking | Requested change |
|---|---|---|
| Date | 10월 3일 | 10월 4일 |
| Time | 오후 2시 | 오후 3시 |
| Party size | 1명 | 1명 |
The right column is a request. Check the outcome after staff replies.
Yuna’s model booking is K-104, 3 October at 2 p.m. for one. Cancellation and change are separate practice branches, not two actions performed together.
Learn the expressions
| What to say | Expression |
|---|---|
| Identify booking | 예약번호는 K-104예요. |
| Request cancellation | 예약을 취소하고 싶어요. |
| Request a change | 10월 4일 오후 세 시로 변경하고 싶어요. |
| Keep party size | 인원은 한 명이에요. |
Attach (으)로 after the replacement detail: 오후 세 시로 변경하고 싶어요. State every detail you want changed, and confirm what stays the same.
Read the conversation
Change date and time
예약번호는 K-104예요. 10월 4일 오후 세 시로 변경하고 싶어요.
Show meaning
My booking is K-104. I would like to change it to 4 October at 3 p.m.
인원은 한 명 맞으세요?
Show meaning
Is it still for one person?
네. 한 명이에요.
Show meaning
Yes, one person.
Separate cancellation example
예약을 취소하고 싶어요.
Show meaning
I would like to cancel the reservation.
예약번호를 알려 주세요.
Show meaning
Please tell me the booking number.
Build a sentence
Check the details shown on the cards and try a sentence before revealing the example. Then assemble the sentence pieces.
Read the record and try different situations
Original booking
- Code
- K-104
- Current
- 10월 3일 오후 2시 · 1명
Example and explanation
예약번호는 K-104예요.
Identify the booking to be handled.
Request a change
- Requested
- 10월 4일 오후 3시 · 1명
- Staff reply
- Not yet received
Example and explanation
10월 4일 오후 세 시로 변경하고 싶어요.
The new time is not confirmed yet.
Check the reply
- Staff
- 10월 4일 오후 세 시 한 명으로 변경됐어요.
Example and explanation
10월 4일 오후 세 시 한 명으로 변경된 건가요?
Confirm the completed change stated by staff.
Sentence-piece practice
1. Say you would like to cancel your reservation.
Sentence pieces
- 을
- 예약
- 취소하고 싶어요.
2. Say you would like to change it to 3 p.m.
Sentence pieces
- 로
- 오후 세 시
- 변경하고 싶어요.
Practice
Choose a response that fits the situation using the expressions you learned.
1. What do you say when you no longer want the booking?
- 시간만 바꾸고 싶어요.
- 예약을 확인하고 싶어요.
- 예약을 취소하고 싶어요.
2. How many people are in original booking K-104?
- 한 명
- 두 명
- 네 명
3. What is the new time in that change request?
- 오전 3시
- 오후 3시
- 오후 2시
4. You only hear that the request was received. What should you still ask?
- Assume it is already changed
- Assume there is no fee
- Whether the change is completed
Try a new situation
Use the new role information. Write the required details in Korean and try saying them.
Fictional learning record
R-208 · new booking change
| Detail | Current | Requested |
|---|---|---|
| Date | 10월 10일 | 10월 11일 |
| Time | 오후 2시 | 오후 4시 |
| Party size | 2명 | 2명 |
No completed-change notice has been received yet.
Tasks
Try the tasks first, then compare with the answers and examples in step 10.
1. New booking code: R-208. State it.
Show a hint
Use the pattern and keep the supplied information.
2. Current booking: 10 October at 2 p.m. for two. State all three details.
Show a hint
Use the pattern and keep the supplied information.
3. You want 11 October at 4 p.m. Write the change request.
Show a hint
Use the pattern and keep the supplied information.
4. Staff asks the party size. Keep it at two.
Show a hint
Use the pattern and keep the supplied information.
5. Separate practice: request cancellation of a reservation, not a date change.
Show a hint
Use the pattern and keep the supplied information.
Check your learning
Read the new conditions and distinguish the key information.
1. New task: R-208, 10 October 2 p.m., two people. Which code?
- R-208
- K-104
- 208원
2. New request: 11 October 4 p.m., same party size. Which fits?
- 10월 11일 오전 네 시로 변경하고 싶어요.
- 10월 11일 오후 네 시로 변경하고 싶어요.
- 10월 10일 오후 네 시로 변경하고 싶어요.
3. State that the booking remains for two.
- 인원은 한 명이에요.
- 인원은 두 개예요.
- 인원은 두 명이에요.
4. The requested time is fully booked. What should you ask next?
- 가능한 시간이 있어요?
- 예약이 끝났어요.
- 그 시간으로 확정됐어요.
5. No charge information has been given. Which question fits?
- 이미 결제했어요.
- 추가 비용이 있어요?
- 추가 비용이 없어요.
6. How do cancellation requested and cancellation completed differ?
- They always mean the same
- A request means the refund has arrived
- Requested action and actual outcome are different stages
Reflect on your reading
Tick only what you actually checked. Feedback from another person is optional and is not required to finish the lesson.
Answers and explanations
Show answers and explanations
Practice questions
1. What do you say when you no longer want the booking?
Answer: 예약을 취소하고 싶어요.
It asks to cancel the booking itself.
- 시간만 바꾸고 싶어요. — Changing time keeps a booking.
- 예약을 확인하고 싶어요. — Checking alone does not request cancellation.
2. How many people are in original booking K-104?
Answer: 한 명
The model booking says one.
- 두 명 — Two belongs to the new task.
- 네 명 — Four is not given.
3. What is the new time in that change request?
Answer: 오후 3시
It requests 3 p.m.
- 오전 3시 — It is afternoon, not morning.
- 오후 2시 — 2 p.m. is the original time.
4. You only hear that the request was received. What should you still ask?
Answer: Whether the change is completed
Receipt and outcome are separate.
- Assume it is already changed — No completion was reported.
- Assume there is no fee — No fee information was given.
Learning check
1. New task: R-208, 10 October 2 p.m., two people. Which code?
Answer: R-208
The new booking code is R-208.
- K-104 — That is the model code.
- 208원 — It is not a price.
2. New request: 11 October 4 p.m., same party size. Which fits?
Answer: 10월 11일 오후 네 시로 변경하고 싶어요.
Keep both the new date and afternoon time.
- 10월 11일 오전 네 시로 변경하고 싶어요. — Morning and afternoon differ.
- 10월 10일 오후 네 시로 변경하고 싶어요. — The date was not changed.
3. State that the booking remains for two.
Answer: 인원은 두 명이에요.
Use 명 to count people here.
- 인원은 한 명이에요. — This changes two to one.
- 인원은 두 개예요. — 개 is not the person counter here.
4. The requested time is fully booked. What should you ask next?
Answer: 가능한 시간이 있어요?
Ask for another available time.
- 예약이 끝났어요. — This reports an ending, not a question.
- 그 시간으로 확정됐어요. — Do not confirm an unavailable time.
5. No charge information has been given. Which question fits?
Answer: 추가 비용이 있어요?
Ask about the unknown charge.
- 이미 결제했어요. — Payment was not established.
- 추가 비용이 없어요. — This assumes no charge.
6. How do cancellation requested and cancellation completed differ?
Answer: Requested action and actual outcome are different stages
Completion requires a confirmed result.
- They always mean the same — A received request may still be processing.
- A request means the refund has arrived — Refund and receipt of money are separate.
Example answers
Written responses are examples. Other wording can also meet the same conditions.
1. New booking code: R-208. State it.
예약번호는 R-208이에요.
R-208이에요.
예약번호는 R-208입니다.
Use the new code, not the model code.
2. Current booking: 10 October at 2 p.m. for two. State all three details.
10월 10일 오후 두 시 두 명으로 예약했어요.
10월 10일 오후 2시 두 명으로 예약했어요.
First identify the original reservation.
3. You want 11 October at 4 p.m. Write the change request.
10월 11일 오후 네 시로 변경하고 싶어요.
10월 11일 오후 4시로 변경하고 싶어요.
예약을 10월 11일 오후 네 시로 바꾸고 싶어요.
This is not cancellation or a party-size change.
4. Staff asks the party size. Keep it at two.
인원은 두 명이에요.
두 명이에요.
인원은 그대로 두 명이에요.
The new time is still for two.
5. Separate practice: request cancellation of a reservation, not a date change.
예약을 취소하고 싶어요.
이 예약을 취소하고 싶어요.
This is a separate branch from the earlier change.
Sentence-piece practice
1. Say you would like to cancel your reservation.
예약을 취소하고 싶어요.
This is a cancellation request.
2. Say you would like to change it to 3 p.m.
오후 세 시로 변경하고 싶어요.
로 follows the new time.
Review and continue
Come back to these
Recall with the example closed
Give a booking code and current details, then clearly request cancellation or a specific change.
Change one detail
Change a person, action or time and make two sentences.
Combine with earlier expressions
Make a short exchange with a question and response.
Review what felt difficult
Review this expressionCancel or change a reservation →Earlier learningReconnect the foundation →Look separately at activity completion and core learning results.