Beginner 2 · Lesson 33
Cancel or change a reservation Aa Lesson information & display
A− A+
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents Resolve purchase and booking problems
31 Explain an incorrect delivery 32 Ask whether an exchange is possible 33 Cancel or change a reservation 34 Check missing items and charges 35 Reconfirm how the issue was resolved 36 Beginner 2 integrated task 1 Understand 2 Build 3 Practice 4 Apply 5 Review 03 / 11
Explore the situation Fictional practice material Products, bookings, store policies and charges are fictional details for this exercise. No real order or payment is made.Detail Original booking Requested change Date 10월 3일 10월 4일 Time 오후 2시 오후 3시 Party size 1명 1명
Yuna’s model booking is K-104, 3 October at 2 p.m. for one. Cancellation and change are separate practice branches, not two actions performed together.
Previous activity3 / 11 Next activity