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Your goal
Compare the item, colour, size and quantity ordered with those delivered, then explain the difference.
Read the order record beside what actually arrived. Describe differences without changing details that match.
Beginner 2 · Lesson 31
Explain an incorrect delivery
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task