01 / 11
Your goal
Find a missing item in the purchase record and ask what is included in the price and what costs extra.
A missing item and an excluded charge are different issues. Compare the item list and the charge list separately.
Beginner 2 · Lesson 34
Check missing items and charges
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task