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Your goal
State when you bought an item, whether it was used and whether you have a receipt, then ask about an exchange.
Find the requirements in the store notice. Explaining your conditions and asking is different from receiving approval.
Beginner 2 · Lesson 32
Ask whether an exchange is possible
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task