Beginner 2 · Lesson 32
Ask whether an exchange is possible
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task05 / 11
Read the conversation
Explain the purchase details
미나이 가방을 어제 샀어요. 아직 사용하지 않았어요.
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I bought this bag yesterday. I have not used it.
직원영수증이 있어요?
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Do you have a receipt?
미나네. 영수증이 있어요. 교환할 수 있어요?
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Yes, I have it. Can I exchange the bag?
Staff checks the request
직원상태와 재고를 확인할게요.
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I will check the condition and stock. This is not approval yet.
미나네. 확인해 주세요.
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Yes, please check.