한KOREAN3001Beginner 2

Beginner 2 · Lesson 32

Ask whether an exchange is possible

Aa

Lesson information & display

Planning guide: about 30 min · Progress by understanding and practice, not by the clock.

Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.

Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task
Open worksheetBack to unit
Your goalBefore you startExplore the situationLearn the expressions
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Explore the situation

Fictional learning record

Model · fictional exchange notice

DetailNotice conditionMina’s item
Bought구매 후 7일 이내어제 구매
Use미사용아직 사용하지 않았어요.
Record영수증영수증이 있어요.
Item가방작은 파란색 가방

Staff checks condition and replacement stock before deciding. These are not the rules of a real store.

The model customer has an unused bag bought yesterday and a receipt. Staff checks the condition and replacement stock before answering.