Beginner 2 · Lesson 31
Explain an incorrect delivery
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task05 / 11
Read the conversation
Order and delivery
유나작은 파란색 가방을 주문했는데 작은 빨간색 가방이 왔어요.
Show meaning
I ordered a small blue bag, but a small red bag arrived.
직원주문번호가 뭐예요?
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What is your order number?
유나주문번호는 A-102예요.
Show meaning
The order number is A-102.
Requested action
유나주문한 물건으로 바꿔 주세요.
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Please replace it with what I ordered.
직원주문 내용을 확인할게요.
Show meaning
I will check your order. The exchange is not yet completed.