Your goal
Compare the item, colour, size and quantity ordered with those delivered, then explain the difference.
Read the order record beside what actually arrived. Describe differences without changing details that match.
Before you start
- 주문하다 → 주문했어요
- placed an order
- 오다 → 왔어요
- here: an ordered item arrived
- 주문번호
- code identifying an order
- 받은 물건
- the item actually delivered
- 다르다 → 달라요
- be different
- 크기·색·수량
- size · colour · number of items
- 주문한 물건
- the item that was ordered (learn as a chunk)
Explore the situation
Fictional learning record
A-102 · order versus delivery
| Detail | Order record | Actual delivery |
|---|---|---|
| Item | 가방 | 가방 |
| Size | 작은 | 작은 |
| Colour | 파란색 | 빨간색 |
| Quantity | 1개 | 1개 |
First find which details match and which differ.
Yuna ordered one small blue bag but received one small red bag. Size and quantity match; only the colour differs.
Learn the expressions
주문했는데 links an earlier order to the actual result. Practise attaching 을/를 to what you ordered and 이/가 to what arrived: 파란색 가방을 주문했는데 빨간색 가방이 왔어요.
| Part | Example |
|---|---|
| Ordered | 작은 파란색 가방 한 개를 주문했어요. |
| Delivered | 작은 빨간색 가방 한 개가 왔어요. |
| Explain the difference | 파란색 가방을 주문했는데 빨간색 가방이 왔어요. |
Read the conversation
Order and delivery
작은 파란색 가방을 주문했는데 작은 빨간색 가방이 왔어요.
Show meaning
I ordered a small blue bag, but a small red bag arrived.
주문번호가 뭐예요?
Show meaning
What is your order number?
주문번호는 A-102예요.
Show meaning
The order number is A-102.
Requested action
주문한 물건으로 바꿔 주세요.
Show meaning
Please replace it with what I ordered.
주문 내용을 확인할게요.
Show meaning
I will check your order. The exchange is not yet completed.
Build a sentence
Check the details shown on the cards and try a sentence before revealing the example. Then assemble the sentence pieces.
Read the record and try different situations
Different colour
- Ordered
- 작은 파란색 가방 1개
- Delivered
- 작은 빨간색 가방 1개
Example and explanation
파란색 가방을 주문했는데 빨간색 가방이 왔어요.
Size and quantity match.
Different quantity
- Ordered
- 김밥 1줄
- Delivered
- 김밥 2줄
Example and explanation
김밥 한 줄을 주문했는데 두 줄이 왔어요.
Same item, different quantity.
Sentence-piece practice
1. Link the blue-bag order with the red-bag delivery.
Sentence pieces
- 을
- 빨간색 가방
- 왔어요.
- 파란색 가방
- 주문했는데
- 이
2. State order number A-102.
Sentence pieces
- 는
- 주문번호
- A-102예요.
Practice
Choose a response that fits the situation using the expressions you learned.
1. What differs from the order in the model?
- Colour
- Quantity
- Size
2. What does 빨간색 가방이 왔어요 report?
- A completed exchange
- The delivered item
- A future order
3. What is the model order number?
- A-205
- 102원
- A-102
4. Staff says “I will check.” What is the current status?
- Awaiting checking
- Replacement delivered
- Refund received
Try a new situation
Use the new role information. Write the required details in Korean and try saying them.
Fictional learning record
A-205 · new order check
| Detail | Order record | Actual delivery |
|---|---|---|
| Size | 큰 | 작은 |
| Colour | 빨간색 | 빨간색 |
| Quantity | 1개 | 2개 |
Both records concern bags. Explain both size and quantity.
Tasks
Try the tasks first, then compare with the answers and examples in step 10.
1. New order A-205: one large red bag. State what you ordered, including quantity.
Show a hint
Use the pattern and keep the supplied information.
2. A-205 actually delivered two small red bags. Describe the delivery.
Show a hint
Use the pattern and keep the supplied information.
3. Now link both size and quantity differences in one sentence with 주문했는데.
Show a hint
Use the pattern and keep the supplied information.
4. Staff asks for the order number. Give this task’s code.
Show a hint
Use the pattern and keep the supplied information.
5. Ask for the item you originally ordered, using 바꿔 주세요.
Show a hint
Use the pattern and keep the supplied information.
Check your learning
Read the new conditions and distinguish the key information.
1. New record: one large red bag ordered, two small red bags delivered. What matches?
- Quantity
- Colour
- Size
2. Explain the quantity difference in that new order.
- 두 개를 주문했는데 한 개가 왔어요.
- 한 개를 주문했고 한 개가 왔어요.
- 한 개를 주문했는데 두 개가 왔어요.
3. You want the originally ordered item. Which request fits?
- 주문한 물건으로 바꿔 주세요.
- 교환이 끝났어요.
- 다른 물건을 주문했어요.
4. Which sentence correctly contrasts order and delivery?
- 가방을 주문할 거예요 책이 왔어요.
- 가방을 주문했는데 책이 왔어요.
- 가방을 주문했는데 책을 왔어요.
5. What happens if you give A-102 for order A-205?
- Only the colour changes
- Quantity is automatically corrected
- Staff may look up the wrong order
6. How should you handle a cause not visible in the evidence?
- Report observed differences and ask about the cause
- State it was the staff’s mistake
- State it was damaged in delivery
Reflect on your reading
Tick only what you actually checked. Feedback from another person is optional and is not required to finish the lesson.
Answers and explanations
Show answers and explanations
Practice questions
1. What differs from the order in the model?
Answer: Colour
Blue was ordered; red arrived.
- Quantity — Both records show one.
- Size — Both are small.
2. What does 빨간색 가방이 왔어요 report?
Answer: The delivered item
왔어요 describes the delivery result here.
- A completed exchange — No exchange status was stated.
- A future order — This is not a future plan.
3. What is the model order number?
Answer: A-102
The model record says A-102.
- A-205 — A-205 is the new task order.
- 102원 — An order code is not a price.
4. Staff says “I will check.” What is the current status?
Answer: Awaiting checking
No processing result has been given yet.
- Replacement delivered — No replacement delivery was reported.
- Refund received — No refund was mentioned.
Learning check
1. New record: one large red bag ordered, two small red bags delivered. What matches?
Answer: Colour
Both are red.
- Quantity — One and two differ.
- Size — Large and small differ.
2. Explain the quantity difference in that new order.
Answer: 한 개를 주문했는데 두 개가 왔어요.
Ordered one; received two.
- 두 개를 주문했는데 한 개가 왔어요. — The two records are reversed.
- 한 개를 주문했고 한 개가 왔어요. — The delivered quantity is wrong.
3. You want the originally ordered item. Which request fits?
Answer: 주문한 물건으로 바꿔 주세요.
It requests the desired action.
- 교환이 끝났어요. — This claims completion.
- 다른 물건을 주문했어요. — This reports an order instead of asking.
4. Which sentence correctly contrasts order and delivery?
Answer: 가방을 주문했는데 책이 왔어요.
The arriving item 책 takes 이.
- 가방을 주문할 거예요 책이 왔어요. — This does not use the practised past-order link.
- 가방을 주문했는데 책을 왔어요. — 책 is the subject of 왔어요, not its object.
5. What happens if you give A-102 for order A-205?
Answer: Staff may look up the wrong order
The code identifies which order to check.
- Only the colour changes — A code does not describe colour.
- Quantity is automatically corrected — Giving a code does not change the order.
6. How should you handle a cause not visible in the evidence?
Answer: Report observed differences and ask about the cause
Do not assert an unsupported cause.
- State it was the staff’s mistake — Staff fault has not been established.
- State it was damaged in delivery — No damage cause was supplied.
Example answers
Written responses are examples. Other wording can also meet the same conditions.
1. New order A-205: one large red bag. State what you ordered, including quantity.
큰 빨간색 가방 한 개를 주문했어요.
큰 빨간색 가방 1개를 주문했어요.
Keep the ordered size, colour and quantity.
2. A-205 actually delivered two small red bags. Describe the delivery.
작은 빨간색 가방 두 개가 왔어요.
작은 빨간색 가방 2개가 왔어요.
The delivered quantity is two.
3. Now link both size and quantity differences in one sentence with 주문했는데.
큰 빨간색 가방 한 개를 주문했는데 작은 빨간색 가방 두 개가 왔어요.
큰 빨간색 가방 1개를 주문했는데 작은 빨간색 가방 2개가 왔어요.
Do not reverse one large item and two small ones.
4. Staff asks for the order number. Give this task’s code.
주문번호는 A-205예요.
A-205예요.
Use A-205, not the model’s A-102.
5. Ask for the item you originally ordered, using 바꿔 주세요.
주문한 물건으로 바꿔 주세요.
원래 주문한 물건으로 바꿔 주세요.
This is a request, not a completion report.
Sentence-piece practice
1. Link the blue-bag order with the red-bag delivery.
파란색 가방을 주문했는데 빨간색 가방이 왔어요.
Keep the colour in each record.
2. State order number A-102.
주문번호는 A-102예요.
Give the code identifying the order.
Review and continue
Come back to these
Recall with the example closed
Compare the item, colour, size and quantity ordered with those delivered, then explain the difference.
Change one detail
Change a person, action or time and make two sentences.
Combine with earlier expressions
Make a short exchange with a question and response.
Review what felt difficult
Review this expressionExplain an incorrect delivery →Earlier learningReconnect the foundation →Look separately at activity completion and core learning results.