Beginner 2 · Lesson 31
Explain an incorrect delivery
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task03 / 11
Explore the situation
| Detail | Order record | Actual delivery |
|---|
| Item | 가방 | 가방 |
|---|
| Size | 작은 | 작은 |
|---|
| Colour | 파란색 | 빨간색 |
|---|
| Quantity | 1개 | 1개 |
|---|
Yuna ordered one small blue bag but received one small red bag. Size and quantity match; only the colour differs.