Reconfirm how the issue was resolved

Lesson information & display

Planning guide: about 30 min · Progress by understanding and practice, not by the clock.

Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.

Unit contents

Resolve purchase and booking problems

07 / 11

Practice

Choose a response that fits the situation using the expressions you learned.

01What does receipt of a request alone establish?

The replacement arrivedStaff received the requestThe refund arrived

02Which goes beyond refund approval?

The return amount is authorizedA decision allowing a refundRefund received in the account

03What is “취소로 처리된 건가요?” doing?

Reconfirming the outcomeOrdering a new itemDeclaring receipt of refund

04The model staff is still checking the payment date. Which note fits?

Payment received todayPayment date unconfirmedPayment confirmed for tomorrow