Beginner 2 · Lesson 35
Reconfirm how the issue was resolved
Aa
Lesson information & display
Planning guide: about 30 min · Progress by understanding and practice, not by the clock.
Completion records the activities you finished. It is not a pronunciation score or a Korean proficiency certificate.
Unit contents
Resolve purchase and booking problems
31Explain an incorrect delivery32Ask whether an exchange is possible33Cancel or change a reservation34Check missing items and charges35Reconfirm how the issue was resolved36Beginner 2 integrated task04 / 11
Learn the expressions
| Stage | What it establishes |
|---|
| Request received | The request was received; the outcome still needs checking. |
| Cancellation completed | That booking was cancelled. |
| Refund approved | The amount to return was approved; actual receipt is separate. |
| Receipt verified | A record shows the money actually arrived. |
Learn “…로 처리된 건가요?” as a chunk for checking an outcome. “취소로 처리된 건가요?” asks whether it was processed as a cancellation; it does not assert that it was.